Consent Policy

Last Updated: May 24, 2025

This Consent Policy explains how hoyahu-jidala.sbs ("we", "us", "our") collects, uses, and processes your personal data with your consent. By using our website and services, you are consenting to the practices described in this policy.

We respect your right to privacy and will only process your personal information with your consent or where we have another legitimate basis for doing so under applicable law.

1. What is Consent?

Consent means any freely given, specific, informed, and unambiguous indication of your wishes by which you, by a statement or by a clear affirmative action, signify agreement to the processing of personal data relating to you.

When you visit our website, you may be asked to provide consent for specific processing activities, such as:

  • Collection and use of your personal information when placing an order
  • Storing cookies on your device
  • Receiving marketing communications

2. How We Collect Your Consent

We may collect your consent in various ways:

  • By checking a box when placing an order on our website
  • By clicking "I agree" or similar statements when prompted
  • By accepting cookies via our cookie consent banner
  • By voluntarily providing information through our forms

We will always provide clear information about what you are consenting to and how your information will be used.

3. Types of Information We Collect

With your consent, we may collect and process the following information:

  • Contact information (name, email address, phone number, address)
  • Order and transaction information
  • Technical information (IP address, browser type, device information)
  • Usage information (pages visited, time spent on our website)

We will only collect the information that is necessary for the specified purpose.

4. How We Use Your Information

With your consent, we may use your information for the following purposes:

  • Processing and fulfilling your orders
  • Providing customer support
  • Sending relevant marketing communications (if you have opted in)
  • Improving our website and services
  • Analyzing user behavior and preferences
  • Complying with legal obligations

We will not use your information for purposes other than those for which you have provided consent.

5. Withdrawing Your Consent

You have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You can withdraw your consent by:

  • Unsubscribing from marketing emails using the link provided in emails
  • Contacting us directly using the contact information provided below
  • Adjusting your cookie preferences through our cookie management tool

Once we receive notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there are legitimate grounds for further processing.

6. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the personal information, and applicable legal requirements.

7. Children's Privacy

Our website and services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

8. Updates to This Policy

We may update this Consent Policy from time to time in response to changing legal, technical, or business developments. When we update our Consent Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

We encourage you to periodically review this page for the latest information on our consent practices.

9. Contact Us

If you have any questions about this Consent Policy or our data practices, please contact us at:

Address: 245 King Street W, Toronto, ON M5V 1J5, Canada

Email: info@hoyahu-jidala.sbs

Phone: +1 (416) 555-0139